Shipping Policy

Shipping Times

All orders are processed and shipped within 5–7 business days. Please note that business days are Monday through Friday, excluding U.S. holidays.

Shipping Cost

We offer free shipping on all orders within the United States.

Tracking

All shipments are sent via USPS with tracking included. You'll receive a tracking number via email once your order ships, allowing you to monitor your delivery in real time.

Returns & Exchanges

Due to the nature of cosmetic products, items cannot be returned or exchanged once purchased. Please ensure you have selected the correct shade and product before checkout.

If you receive a damaged or defective product, please contact us immediately at support@tengirlsllc.com, and we'll work with you to resolve the issue.

Contact Us

For shipping inquiries or concerns, please reach out to our customer service team.